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Terms and Conditions

Terms and Conditions Disclaimer

By entering this site and/or placing an order you agree to abide by the terms and conditions set out below and governed by UK law. They are designed to promote equality for all parties. We may at times change the guidelines of our terms of use, changes will be effective immediately once published on this page. You should regularly monitor our terms and conditions to ensure that you are aware of and comply with the current version. 


Website Content
We do our very best to make sure that all information on our website is accurate and up to date. If you are to find an error on our website, please do not hesitate to inform us by emailing: info@houseoftabla.com

You should bear in mind that shopping online provides a different shopping experience to buying in-store. We would ask that you consider the following before placing an order online:

  • All colours are as accurate as possible and may be subject to anomalies due to screen variations
  • All sizes and measurements are approximate
  • All products are subject to availability
  • All prices shown in pound sterling are inclusive of VAT
  • Delivery charges are an additional cost applied at the checkout

At any given time, information on our website may be subject to inaccuracies. Where an image, price or copy inexactness has occurred we aim to rectify this as soon as possible. We shall not be liable for damages of any kind resulting from the use of this website.

Our website at times features products exclusive to TABLA or our other online outlets. On occasion these lines may be extended to a small selection of stores at our discretion.

Making a Purchase

By completing an order on our website you are offering to buy a product or a number of products from us. We will confirm that we have received your order by sending you an 'order confirmation' email to the address provided in the order process.

We must receive full payment for the products before we can accept the purchase. We accept payment by Visa, Mastercard, American Express and Paypal. We reserve the right to refuse any order. Payment is processed at the time of purchase, we dispatch your order from our warehouse and you will receive an 'order dispatched' email which is confirmation that we have accepted your order.

Communication
All first time orders via our website will require a member of staff to gain contact with you, we will do so using the phone number and email address you have provided to us.

To proceed with processing the order and or taking payment we will require additional information.

If there is a problem processing your order or payment we will place your full order on hold until we receive instructions from you on how you would like to proceed. If we do not hear from you within 7 working days we reserve the right to cancel your order.

Credit Card Security
If you are nervous about shopping on the web, you needn't be. We use secure servers with state-of-the-art encryption and secure sockets layer (SSL) technology for the transfer of credit card information. No card details are stored or saved on the Tabla website. 

Privacy
At Tabla we are committed to protecting the privacy of our site visitors and customers. 

Delivery
Delivery costs are in addition to the price of the product advertised on our website.

Any dates we specify for delivery of products on the website or by email are approximate. We will do our best to deliver products within the times stated. We shall not be held accountable for any losses, costs, damages, charges or expenses caused by any delay.

We will send you a 'dispatch confirmation' email when your order has been processed. This will include a delivery estimate and where possible, a tracking number for you to track the progress of your order.

We deliver using various suppliers dependent on your delivery selection. We deliver to UK and worldwide. Please note we do not deliver to PO Box addresses.

Cancellations and Returns
Once an order is placed we are unable to cancel or make any amendments. We therefore ask that you thoroughly check your order is correct prior to confirming.

You may return any full priced product to us within 28 days of receipt to qualify for a full refund. Sale items must be returned within 14 days of receipt. If you receive a faulty product this may be returned to us within a reasonable time, qualified at our discretion inline with Trading Standards.

We accept returns for all products in perfect condition except pierced earrings due to hygiene reasons. Our address for all returns is: Website Returns, 107 Walton Street, London, SW3 2HP. Please be aware when sending a return, the parcel is your responsibility until it reaches us. Products can also be returned to our stand alone Tabla store provided you bring your dispatch note as proof of purchase.

Refunds
We are happy to refund products returned to us or to any our stand alone store provided it is in a fully resalable condition.

Once your return has been processed, we will refund the full amount for the unsuitable product to the method of payment used to complete your order. We aim to process all returns within 5 working days of receipt, you will receive email confirmation from a member of the customer service team to acknowledge we have successfully accepted your return. Please allow 10 days for the funds to reach your account as this is dependent on your bank or building society and is out of our control.

If we are unable to refund any item because we believe it has been worn or damaged, then we will contact you before returning it to you and no refund will be made.

We are unable to accept pierced earrings both purchased in store or online due to hygiene reasons.  An exchange or refund will not be supplied. If we receive pierced earrings requiring a refund or exchange it will be returned back to the original recipient.